Support Coordinator (Outbound)
Field Nation, Bangladesh
Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Mar 23, 2021
Last Date
Apr 23, 2021
Location(s)
Job Description
Why is this role important to Field Nation?
This role is important to Field Nation as it helps support the development of the network, connections between buyers and new providers and ongoing development and expansion of Field Nation. The Marketplace Experience and Operations team focused on the contractors who use Field Nation's marketplace to find work in a variety of skill sets and geographies. This position as part of our Bangladesh team will focus on outbound efforts to recruit and onboard new contractors to our marketplace.Job Responsibilities
Why Field NationAt Field Nation, we are breaking the barriers to work and enabling the gig economy. We’re a tech company that offers a web-based marketplace solution for buyers and sellers of contract services to simply connect, work, and manage their business. We look for collaborators, innovators, and problem solvers to join us in our common purpose of changing the way work gets done. We were named a Top Workplace by the Star Tribune in 2017, 2018, 2019, and a Top 150 Workplace in 2020. We look to hire extraordinary people and provide them extraordinary benefits.
A snapshot of our perks and benefits for full-time employees:- Unlimited/Flexible paid time off- Annual vacation bonus yes, we’ll pay you a bonus to take paid time off!- Individualized growth and development plans to help you develop a deeper skillset and wider responsibility in your career- Exposure to and experience with cutting edge technologies to solve meaningful problems in an entrepreneurial, scaling startup environment- Company paid short-term and long-term disability and life insurance- Medical, dental, and vision benefits with HSA option (to include a competitive employer contribution)- Paid parental leave pay available- Great work/life balance with a flexible, come-as-you-are environment- Competitive 401k employer match and vesting schedule- Free gym membership in our building’s new facility- Open office space with tons of natural light in beautiful downtown Minneapolis, connected to the Minneapolis skyway system, cl
This role is important to Field Nation as it helps support the development of the network, connections between buyers and new providers and ongoing development and expansion of Field Nation. The Marketplace Experience and Operations team focused on the contractors who use Field Nation's marketplace to find work in a variety of skill sets and geographies. This position as part of our Bangladesh team will focus on outbound efforts to recruit and onboard new contractors to our marketplace.Job Responsibilities
- Connecting with service providers regarding work opportunities on Field Nation
- Calling, emailing or messaging technicians
- Communication with internal team members in regards to recruitment efforts
- Report on daily recruitment success and opportunities to help evolve the recruitment strategy
- Use tools like G suite, Email automation, messengers and job boards to effectively recruit new talent
- Train new technicians on how to sign up or use Field Nation
- Create email templates for recruitment campaigns
- Follow up with technicians during on boarding or recruitment to improve talent acquisition rates
- Fluent in English (speaking, reading and writing) as this role requires consistent communication with US team members, technicians and clients.
- Collaboration with other teams at Field Nation including Program Management, Sales and Product
- Strong work ethic
- Positive, "can-do" attitude
- Committed to night shift hours
- Able to work under pressure and handle tough customer situations
- Confident making outbound calls and receiving inbound calls
- Comfortable working in a fast-paced environment
- Agile
- Enjoys working in a team environment
- General computer skills/knowledge
- Experience using Google Suite tools including Meet, Gmail, Calendar, Drive, Docs, Sheets
- Previous US-based customer service or sales experience is a plus
- Uttara,Dhaka. (Currently we are doing Work from Home due to the Covid-19)
- 20k-30k
- Contributory Provident Fund and Gratuity benefit.
- Medical Insurance
- Lunch/Dinner Facilities:-Fully Subsidized
- Sound work-life balance - Regular working hours: 8 hours/day, 5 days a week.
- Friendly work environment.
- Flexible leave/vacation policy.
- The opportunity to work with cross-cultural teams with the US.
- Annual performance evaluation and increment.
- Yearly bonus.
- Employee Transportation Facility. (Subject to Availability)
Why Field NationAt Field Nation, we are breaking the barriers to work and enabling the gig economy. We’re a tech company that offers a web-based marketplace solution for buyers and sellers of contract services to simply connect, work, and manage their business. We look for collaborators, innovators, and problem solvers to join us in our common purpose of changing the way work gets done. We were named a Top Workplace by the Star Tribune in 2017, 2018, 2019, and a Top 150 Workplace in 2020. We look to hire extraordinary people and provide them extraordinary benefits.
A snapshot of our perks and benefits for full-time employees:- Unlimited/Flexible paid time off- Annual vacation bonus yes, we’ll pay you a bonus to take paid time off!- Individualized growth and development plans to help you develop a deeper skillset and wider responsibility in your career- Exposure to and experience with cutting edge technologies to solve meaningful problems in an entrepreneurial, scaling startup environment- Company paid short-term and long-term disability and life insurance- Medical, dental, and vision benefits with HSA option (to include a competitive employer contribution)- Paid parental leave pay available- Great work/life balance with a flexible, come-as-you-are environment- Competitive 401k employer match and vesting schedule- Free gym membership in our building’s new facility- Open office space with tons of natural light in beautiful downtown Minneapolis, connected to the Minneapolis skyway system, cl
Job Specification
Job Rewards and Benefits
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