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Desktop Support Engineer Job in Bangladesh
Augmedix , Bangladesh

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Desktop Support Engineer

1 Year
0 - 0
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
As mentioned in job details
Total Vacancies
1 Job
Posted on
Mar 17, 2021
Last Date
Jun 17, 2021

Job Description

Supporting corporate and wireless and physical network infrastructure and clients including desktop support tasks. Support system uptime and maintenance for services and devices within the Augmedix organization. Responsibilities
  • Installation and troubleshooting of Windows, Mac amp; Linux Based Operating Systems, Applications and Security Patches
  • Experience on basic hardware assembling and troubleshooting
  • Network (LAN) connection setup and troubleshooting for a computer
  • Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
  • Knowledge on basic network protocols and configurations (i.e. Static routing, BGP, NAT, DHCP)
  • Inventory Management (Hardware, Software, Licensing).
  • Monitoring, Reporting and Documentation.
  • Windows Server and Desktop Environments
  • Mac Workstations
  • Android OS
  • VMWare ESXi
  • Cisco/Meraki Networks
Education and Experience Requirements
  • Bachelor of Science in Computer Science and Engineering ,Information Technology or Equivalent.
  • CCNA or 3+ Years information technology experience (Hardware Troubleshooting and Networking)
  • Knowledge of security policy requirements in a HIPAA environment preferred
  • Experience in a fast-paced, quickly-growing startup environment
Shift Requirements:
  • Willingness to work on a 24/7 shift basis. The primary shift will be the Night shift (Bangladesh Time).

Job Specification


Information Technology and Services - Dhaka, Bangladesh