Job Title: Commercial Business Adviser (Temporary)
Organization: Commercial Division, Reporting to CMO
Closing Date: December 08, 2020
Role Overview:
Guide commercial organization to drive revenue through internet business, voice business, Postpaid, Loyalty and Customer Value Management, in alignment with Commercial and Organizational strategy.
Job Responsibility:
Own & anchor GP’s internet business strategy
Set the strategy for internet business (both long term & short term) along with tactical plans to drive revenue & subscriber ambitions
Build & share long term internet business projections
Building techno commercial way of work to ensure business growth
Suggesting partnership models, engagement and non-telco bundling opportunities to drive APRU
Delivering self-perpetuating cycles of real-time; Monetizing contextual marketing platform
Guiding team to make a smooth transition of Telco and digital loyalty
Accelerate innovation with analytics
Working closely with BI to ensure right AIML capability build up and use case implementation
Developing commercial strategies to lead different ends of commercial value chain for both short term and long term
Formulating, articulating, drive and implement
Strategy to drive any new internal change
Strategy to implement any industry driven change
Explore and develop long term and sustainable pricing models.
Innovation in Telecom pricing and new capabilities in IT & Technology to drive monetization
Working closely with BI to derive right consumer insights and translate into actions with wrt to Portfolio and pricing
Development of voice revenue and customer acquisition strategy and tactical plans
Development of the voice business outlook for longer horizon with all possible perspectives and prepare plans to grow/protect it;
Assess, foresee and continually update voice related challenges and opportunities
360 degree plan to protect and grow voice revenue by exercising all possible levers
Circle organization and way of work
Identify key growth opportunity areas for each circle, working in collaboration with CBHs
Assessing circle organization, making right changes for strategic alignment
Preparing 3 years strategy for each circle
Loyalty program management
Formulating 3 years loyalty strategy for Grameenphone
Providing direction needed to move from physical to digital loyalty value proposition
Integrating loyalty program as a part of overall brand story with right lever
Postpaid
Identifying the postpaid market size and formulate actions accordingly
Postpaid users ARPU uplift
Achieving the postpaid user ambition ensuring the right customer experience
Education & Experience Requirements:
Graduate from a reputed University, preferably with an MBA
15+ years’ experience in Telecom product management with around 8+ years’ experience in managing a performance-driven team
Experience within telecom industry in Asian Market
Experience of working in Indian, South Asian markets across various revenue driving function.
Experience from managing complex, large projects
Passionate about and actively engaged in all things Digital, visionary on future market and technology trends
Personal Characteristics and Behavior:
Excellent strategic orientation
A passion for listening to customers and delivering world-class user experience
Excellent understanding of general business rules and ability to spot evolving trends
Excellent communication & negotiation skill, and great collaboration skills along with strong quantitative analysis skills