Customer Service Jobs in Bangladesh

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Implementation Specialist  

Field Nation
Type
Full Time
Shift
Morning
Experience
1 Year
Salary
0 - 0
Category
Customer Service
Why is this role important to Field Nation?The Implementation Specialist will be responsible for leading new customer implementation programs, including evaluating and managing cross-functional activities to drive new cu
Dhaka, Bangladesh
Jan 7, 2022

Program Manager  

Field Nation
Type
Full Time
Shift
Morning
Experience
1 Year
Salary
0 - 0
Category
Customer Service
Why is this role important to Field Nation?The Program Manager will be responsible for designing and executing customer implementation programs and projects, including evaluating and managing cross-functional activities
Dhaka, Bangladesh
Jan 6, 2022

Core Service Specialist Engineer  

VEON-BANGLALINK
Type
Full Time
Shift
Morning
Experience
1 Year
Salary
0 - 0
Category
Customer Service
Job Responsibility: ·Secure network through resolving known risks of the network and identify hidden risks through a health check, alarm monitoring, and performance monitoring and prepare resolution plan. · Ensure networ
Dhaka, Bangladesh
Jan 6, 2022

Senior Manager, Customer Success  

Field Nation
Type
Full Time
Shift
Morning
Experience
1 Year
Salary
0 - 0
Category
Customer Service
The Senior Manager of Customer Success leads the strategy and execution for our Customer Success team to ensure the successful adoption, maturity, and retention of our customers. This position manages a team of Customer
Dhaka, Bangladesh
Nov 12, 2021

Customer Experience Manager  

VEON-BANGLALINK
Type
Full Time
Shift
Morning
Experience
1 Year
Salary
0 - 0
Category
Customer Service
Job Responsibility: ·Collect customer pain points by testing products, conduct surveys amp; coordinating with customer-facing units (CS, MB) to gather information· Define and implement standards/procedures for ensuring o
Dhaka, Bangladesh
Nov 9, 2021

Intern - Customer Support  

Augmedix
Type
Internship
Shift
Morning
Experience
1 Year
Salary
0 - 0
Category
Customer Service
About Augmedix:Augmedix converts natural clinician-patient conversations into precise medical documentation and offers live support, including referrals, orders, and reminders, allowing clinicians to focus on what matter
Dhaka, Bangladesh
Nov 5, 2021

Customer Success Advisor  

Field Nation
Type
Full Time
Shift
Morning
Experience
1 Year
Salary
0 - 0
Category
Customer Service
Why is this role important to Field Nation?This is an exciting role that will help create bonds with our FN customers and will fuel customer success, retention, growth, renewal, and advocacy. We strive for our customers
Dhaka, Bangladesh
Sep 23, 2021

Radio Service Specialist Engineer  

VEON-BANGLALINK
Type
Full Time
Shift
Morning
Experience
1 Year
Salary
0 - 0
Category
Customer Service
Job Responsibility: · Contribute by sharing area knowledge in the initial planning for new Macro, Micro, Repeater amp; IBS sites or new coverage solutions at responsible zones· Validate the field survey reports and feasi
Dhaka, Bangladesh
Sep 14, 2021

Customer Success Specialist  

Field Nation
Type
Full Time
Shift
Morning
Experience
1 Year
Salary
0 - 0
Category
Customer Service
Why is this role important to Field Nation?At Field Nation, we strive to maintain a balance between growing and retaining its existing customer base, while acquiring and developing new customers. A strong Customer Succes
Dhaka, Bangladesh
Aug 18, 2021

Core Service Specialist Engineer  

VEON-BANGLALINK
Type
Full Time
Shift
Morning
Experience
1 Year
Salary
0 - 0
Category
Customer Service
Job Responsibility: · Ensure smooth service availability by effective execution of scheduled tasks done on regular basis of CS amp; PS elements, i.e. health check, specific performance check, preventive maintenance activ
Dhaka, Bangladesh
Jul 29, 2021

Transmission Service Lead Engineer  

VEON-BANGLALINK
Type
Full Time
Shift
Morning
Experience
1 Year
Salary
0 - 0
Category
Customer Service
Job Responsibility: · Prepare transmission solution for addition of any new network element covering 2G/3G/4G Single/Dual Carrier and ensure necessary capacity in existing network· Plan and review vendor distribution and
Dhaka, Bangladesh
Jul 27, 2021

Service Experience Senior Manager  

VEON-BANGLALINK
Type
Full Time
Shift
Morning
Experience
1 Year
Salary
0 - 0
Category
Customer Service
Job Responsibility: · End to end customer complaint management of Technology services received from different stakeholders· Lead team on identifying customer complaint nature, Voice of Customer (VoC) analysis and track a
Dhaka, Bangladesh
Jul 3, 2021

Core Service Specialist Engineer  

VEON-BANGLALINK
Type
Full Time
Shift
Morning
Experience
1 Year
Salary
0 - 0
Category
Customer Service
Job Responsibility: · Ensure proper material delivery, verify delivery note with BOQ, Coordinate with BL stakeholders regarding project issues/dependencies· Responsible for PAT (Preliminary Acceptance Test) after project
Dhaka, Bangladesh
Jul 3, 2021

Radio Service Specialist Engineer  

VEON-BANGLALINK
Type
Full Time
Shift
Morning
Experience
1 Year
Salary
0 - 0
Category
Customer Service
Job Responsibility: · Maintain the 2G, 3G amp; 4G Voice KPIs optimization- CDR, CSSR, SDBR, SDDR, HOSR, SD amp; TCH etc.· Verify the initial Radio Frequency (RF) Plan using planning tool, redesign of the physical paramet
Dhaka, Bangladesh
Jun 30, 2021

Service Performance Lead Engineer  

VEON-BANGLALINK
Type
Full Time
Shift
Morning
Experience
1 Year
Salary
0 - 0
Category
Customer Service
Job Responsibility: · Proactively monitor and analyze on several aspects of CORE/IT Network Elements and identify technical issues in node level or site level· Detailed analysis on identified issues and provide solutions
Dhaka, Bangladesh
May 19, 2021

Customer Experience Service Director  

VEON-BANGLALINK
Type
Full Time
Shift
Morning
Experience
1 Year
Salary
0 - 0
Category
Customer Service
Job Responsibility:· Oversee improvement processes for the performance of all customer care units to achieve customer service excellence · Develop strategies to increase customer satisfaction index and lead development o
Dhaka, Bangladesh
Apr 11, 2021

Head of Customer Experience  

VEON-BANGLALINK
Type
Full Time
Shift
Morning
Experience
1 Year
Salary
0 - 0
Category
Customer Service
Job Responsibility: • Develop Customer Experience strategy under the guidelines of top management and VEON aligning to the organizational goals and objectives• Ensure the right governance that enables constant improvemen
Dhaka, Bangladesh
Apr 11, 2021

Support Coordinator (Night Shift)  

Field Nation
Type
Full Time
Shift
Morning
Experience
1 Year
Salary
0 - 0
Category
Customer Service
Why is this role important to Field Nation?The Support Coordinator serves as a point of contact, provides information, and solves emerging problems with accuracy and efficiency that our customer may face. This position o
Dhaka, Bangladesh
Mar 26, 2021

VP Customer Experience and Operations  

Field Nation
Type
Full Time
Shift
Morning
Experience
1 Year
Salary
0 - 0
Category
Customer Service
Why is this role important to Field Nation?nbsp;The Customer Experience and Operations Leader serves as a strategic member of our executive team and will lead our Customer Success, Customer Support, and Solution Engineer
Dhaka, Bangladesh
Mar 1, 2021

Regional Operations Specialist Engineer  

VEON-BANGLALINK
Type
Full Time
Shift
Morning
Experience
1 Year
Salary
0 - 0
Category
Customer Service
Job Responsibility: ·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; Communicate and follow up with the vendor about the fiber cut, mobilize the team to the nearest station to find out the fault distance·nbsp;nbsp;nbsp;nbsp;nbs
Dhaka, Bangladesh
Feb 25, 2021